Clearwave Corporation, the healthcare industry’s only data authentication and patient registration platform announced this week a new feature that allows their clients to automatically determine multiple copays for patients with multiple appointments. With this new feature, Clearwave immediately identifies these copays at the time of scheduling and appointment without any staff involvement. The release of this functionality allows Clearwave clients to increase time of service collections, while at the same time allowing the patient to avoid the front desk.
“We are focused on providing our clients with tools that reduce the staff needed for patient registration at time of service while allowing the patient to avoid the front desk. We have always believed that the front desk is an obstacle to care. Identifying multiple copays for our clients drives collections, reduces our client’s staff costs, and dramatically improves the patient experience.” stated Gerard White, President & CEO of Clearwave Corporation.
Studies conducted by MGMA report copays account for about one-fifth of physician practices revenue; however, most practices only collect 60% of copays. Registration and front desk staff turnover adds to this problem, but Clearwave’s registration platform allows providers a way to streamline and automate the registration process providing more consistency in collecting copays and outstanding balances.
About Clearwave Clearwave’s mission is provide a platform that allows authenticated data to flow between the patient and any healthcare facility. Clearwave clients realize staff reduction in patient check-in, data authentication and collections processes. In addition, the Clearwave platform is easily updated, maintained, and integrates to any EMR or HIS products.